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european tourister logo

Effective Date: 01/01/2025
Last Updated: 01/01/2025

At European Tourister, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping & Delivery Policy outlines how and when your orders are processed and delivered.

1. Shipping Locations

We currently ship to addresses within the Kingdom of Saudi Arabia. For international shipping inquiries, please contact us at info@europeantourister.com.

2. Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).
  • Orders placed after 2:00 PM or on non-business days will be processed the next working day.
  • During peak periods, processing may take slightly longer, but we will keep you informed.

3. Delivery Time & Methods

We partner with reliable courier services to ensure safe and timely delivery.

4. Shipping Charges

  • Shipping charges are calculated and displayed at checkout.
  • Free shipping may apply on qualifying orders as part of promotions or minimum spend requirements.

5. Delivery Issues

If your order is delayed, lost, or damaged during shipping:

  • Contact us immediately at info@europeantourister.com with your order number.
  • For damaged packages, please include clear photos of the packaging and product.
  • We will coordinate with the courier and work to resolve the issue as quickly as possible.

6. Incorrect Address or Missed Delivery

  • Please ensure your shipping address is accurate and complete.
  • If a delivery is missed or returned due to incorrect or incomplete address details, re-shipping charges may apply.

7. Contact Us

For questions about shipping, tracking, or delivery:

European Tourister
Email: info@europeantourister.com
Website: https://europeantourister.com

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